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Returns & withdrawal

Your satisfaction is important to us. Here you will find all information on returns, the right of withdrawal and the process.

Simple. Fair. Customer-friendly.

You can withdraw from your order within the statutory withdrawal period of 14 days. We make the process as simple and transparent as possible.

Declare withdrawal
  • 14-day right of withdrawalWithout giving reasons
  • Simple processBy e-mail, letter or form
  • Collection by arrangementAlso for large furniture
  • Fast refundWithin 14 days at the latest
Statutory right of withdrawal14 days from receipt of the goods.
Easy returnUncomplicated process.
RefundTo the original means of payment.
Personal adviceOn our furniture.

Return process

This is how easily you can return an item or declare your withdrawal.

  1. 1Declare withdrawalBy e-mail, letter or with the withdrawal form.
  2. 2Pack the itemPreferably in the original packaging.
  3. 3ReturnSend the parcel back or arrange collection of furniture with us.
  4. 4Checking the goodsWe check the returned items.
  5. 5RefundThe amount is refunded within 14 days to the original means of payment.

Important information

  • 14-day right of withdrawal from receipt of the goods
  • Refund incl. standard delivery costs within 14 days
  • You bear the direct costs of returning the goods
  • No withdrawal for custom-made items
  • Partial returns are possible

Withdrawal form

You will find the model withdrawal form and the full withdrawal policy here.

§Open withdrawal formFull withdrawal policy

Request a return

Report your withdrawal – for large furniture we arrange the collection with you.

Request return by e-mail

Return to

Send the goods to the following address:

Möbel Aslan
Weizer Platz 7-9
41379 Brüggen
Germany

Returns FAQ

Free Delivery

throughout Germany, no shipping costs

14-day returns

contractual right of return

Selected quality

every piece carefully chosen

Secure payment

PayPal, card, Klarna, bank transfer