FAQ – Frequently asked questions
Here you will find answers to the most frequently asked questions. If your question is not included, please contact us.
FAQ
Quick answers to your questions
We have put together the most frequent questions for you – clear, understandable and up to date.
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Order & purchase
Answers about ordering, buying and the process in the shop.
Choose the products you want in the online shop, add them to the cart and complete the order at checkout. You can also order by phone, via WhatsApp or directly in the showroom.
No matching answer found?
Our customer service is happy to help.
Contact form
You can also send us an enquiry directly via our contact form.
Free Delivery
throughout Germany, no shipping costs
14-day returns
contractual right of return
Selected quality
every piece carefully chosen
Secure payment
PayPal, card, Klarna, bank transfer
Personal advice
by phone & WhatsApp
Free Delivery
throughout Germany, no shipping costs
14-day returns
contractual right of return
Selected quality
every piece carefully chosen
Secure payment
PayPal, card, Klarna, bank transfer